Popular HDI Certifications

Each exam guide has varying content that is customized for that specific HDI exam. Choose the appropriate guide based on your exam title.

• QQ0-300 - QQ0-300 HDI: Help Desk Manager
• HD0-100 - HD0-100 Help Desk Analyst
• QQ0-100 - QQ0-100 Help Desk Analyst (HDA)
• HD0-400 - HD0-400 HDI: Qualified Customer Support Specialist
• QQ0-401 - SDI-Service Desk Foundation Qualification
• HD0-300 - HD0-300 HDI Help Desk Manager
• QQ0-200 - QQ0-200 HDI: Qualified Help Desk Senior Analyst
• QQ0-400 - QQ0-400 HDI Qualified Customer Support Specialist
• HD0-200 - HD0-200 HDI Qualified Help Desk Senior Analyst